DEFINITIONS

“MFFC” means the Company – Moray Firth Fishing Charters

“Customer” means the person, company or organisation booking a trip.

“Fee” means the cost of the trip as published on the MFFC website or otherwise agreed in writing.

1. BOOKING

1.1 A booking will be provisional until MFFC receives the following:
a. Deposit or Payment as defined in Section 2 below.
b. Customer name, address, telephone number and email address.
1.2 Upon receipt of the above MFFC will confirm the booking by email.
1.3 These Terms and Conditions of Booking apply to all bookings confirmed to a Customer by MFFC and by entering into a confirmed booking the Customer agrees to be bound by them (unless otherwise agreed in writing).
1.4 A copy of these Terms and Conditions of Booking is available on request and on the MFFC Company Website.

2. PAYMENT

2.1 Full payment is required online on confirmation by MFFC of booking enquiry
2.2 If full payment is not received prior to the day/time of trip then the trip will be classed as not paid for and will not proceed
2.3 Once you receive a booking confirmation payment is required immediately to secure the space(s) on the trip you requested.  Otherwise your space could be booked by another party.

3. CANCELLATION BY CUSTOMER

3.1 More than 4 weeks before the booked date then the Deposit or Payment is returned.
3.2 Less than 4 weeks before the booked date then the Deposit or Payment is forfeited.
3.3 Less than 2 weeks before the booked date then the full Fee is payable.
3.4 If the Customer requests an early return to harbour then the full Fee is payable.

4. CANCELLATION BY MFFC

4.1 Due to bad weather either the previous day or on the morning of the trip, the Customer has the option of the Deposit or Payment being returned or moved to another suitable day. MFFC reserves the right to deduct any payment fees lost  in the case of refund.
4.2 Due to illness, mechanical breakdown or other unforeseen circumstances, the Customer has the option of the Deposit or Payment being returned in full or moved to another suitable date.
4.3 MFFC cannot be held liable for any loss incurred by the Customer in arranging the trip if MFFC has to cancel.
4.4 Please allow up to 28 days for your refund to be processed, especially during busy times when the boat is mostly at sea.

5. WEATHER AND CONDITIONS

5.1 The Customer MUST telephone MFFC the evening before the trip between 6.00 to 7.00pm to check the weather is suitable for the trip to go ahead and finalise details. Telephone +44 (0) 7808514443. If you are travelling from afar please let us know in advance by either calling or emailing morayfirthfishingcharters@gmail.com so that we can discuss with you in advance.
5.2 Failure to telephone will be taken as acceptance by the Customer of any decisions made by MFFC for the following day.
5.3 MFFC ’s decision is final with regard to the weather but we try to get out if possible with due regard to safety and common sense.

6. LATENESS

6.1 If the customer is late we are unable to go back into harbour for them to board and that if the boat has departed and they are not on it, the cost of the trip will be forfeited.
6.2 The customers must be at the harbour 15mins before departure

7. ALCOHOL, DRUGS AND SAFETY

7.1 Due to changes in insurance company requirements only a small quantity of low strength alcohol will be allowed on board and always at the discretion of the Skipper.
7.2 Drug abuse or excessive alcohol consumption will cause an immediate return to port.
7.3 Any injury or loss sustained on board must immediately be reported to the Skipper.
7.4 Children under 14 years old are only taken by prior agreement by MFFC in writing.
7.5 MFFC’s Vessel, is licensed for a maximum of twelve passengers and one crew.
7.6 Any medical conditions that might affect a customer during the trip MUST be reported to the Skipper at the time or booking or before departure.

8. INSURANCE AND LEGAL

8.1 Anything you catch you can keep if above the legal minimum landing size and not subject to a landing ban. In the interests of conservation at MFFC we practise the return of all Conger Eels.
8.2 It is illegal to sell any fish caught on board.
8.3 MFFC’s Vessel and Skipper are licensed to operate as required by the MCA – Maritime and Coastguard Agency.
8.4 MFFC maintains £5 million Public Liability Insurance.
8.5 These Terms and Conditions of Booking and all other express and implied terms of the contract shall be governed and construed in accordance with the laws of Scotland and the parties agree to submit to the jurisdiction of the courts of Scotland.
8.6 Nothing in these Terms and Conditions of Booking shall affect the rights of Consumers.
8.7 All clauses and sub-clauses of this Agreement are severable and if any clause or identifiable part thereof is held to be unenforceable by any court of competent jurisdiction then such enforceability shall not affect the enforceability of the remaining provisions or identifiable parts thereof in these Terms and Conditions of Booking.

9. Vouchers are non-refundable

10. Any damages to the boat or MFFC equipment incurred by customer must be paid in full to MFFC

Company Information

To comply with the Companies (Trading Disclosures) Regulations 2008 we are happy to provide the following information:

Company Name: Moray Firth Fishing Charters

To comply with the Customer Protection (Distance Selling) Regulations 2000 we are happy to provide the following information:

Customer Service Boat Location:

Telephone No: +44 (0) 7808514443

Email: info@Morayfirthfishingcharters.co.uk